
OPERATING ENVIRONMENT
Environment for PC
OS | Browser | ||
---|---|---|---|
Windows 10 Windows 8.1 Windows 8 Windows 7 | Internet Explorer 11 Microsoft Edge Google Chrome latest version | ||
Mac OS X 10.9 (Marvericks) or higher | Safari latest version Google Chrome latest version |
Environment for Mobile
OS | Browser | ||||
---|---|---|---|---|---|
|
| ||||
|
|
Operating environment
Windows | Mac | |
---|---|---|
Browser * 1 | Microsoft Edge | Safari Google Chrome |
OS * 2 * 3 | Windows 10 | Mac OS X 10.11 (El Capitan) or higher |
spec | | |
Network speed * 4 | Download : 512Kbps or more Upload : 384Kbps or more | |
Required software | Latest version of Flash Player * Only when using Internet Explorer 8 or lower .NET Framework 4.5 or higher * Only when using Windows |
Browser version system requirements
Windows | Mac | |
---|---|---|
Browser * 1 | Mozilla Firefox | Google Chrome |
OS * 2 * 3 | Windows 10 | Mac OS X 10.11 (El Capitan) or higher |
spec |
Core 2 Duo 2GHz or higher, or a CPU equivalent to the above or higher
1GB / 2GB or higher | |
Network speed * 4 | Download : 512Kbps or more Upload : 384Kbps or more |
Application environment for mobile devices
Application usage environment | Operation check terminal | |
---|---|---|
iOS * 5 | iOS device with iOS 9 or higher and Apple A7 or higher (64-bit CPU) | iPhone Xs Max iPhone XS iPhone XR iPhone X iPhone 8 iPhone 8 Plus iPhone 7 iPhone 7 Plus iPhone SE iPhone 6s iPhone 6s Plus iPhone 6 iPhone 6 Plus iPhone 5s iPad Pro (3rd generation) 12.9-inch iPad Pro (3rd generation) 11 Inch iPad Pro (2nd generation) 12.9 inch iPad Pro (2nd generation) 10.5 inch iPad Pro (1st generation) 12.9 inch iPad Pro (1st generation) 9.7 inch iPad Pro 2015 model iPad Air 2 iPad Air iPad mini Four iPad mini 3 iPad mini 2 iPad 2017 release model (5th generation) |
Android | Android 5 or higher |
The V-CUBE Box is an operating environment when using the management screen on a PC instead of the device itself.
The above is based on the results of our verification, and does not guarantee operation in all environments.
Depending on the security function of the security software or anti-virus software, the functions of this service may not be used correctly.
Please contact us for the operating environment when using the optional functions.
* 1 Please enable JavaScript and Cookie function of browser. Each browser assumes the latest updates have been applied.
* 2 For Windows 8 and 8.1, operation has been confirmed in desktop mode. Please use in desktop mode.
* 3 Currently (November 19, 2015) In Lenovo ThinkPad X230 and X250, it has been confirmed that the image of the built-in camera is not displayed depending on the settings of the installed camera driver. In that case, the video will be displayed when you use an external camera.
* 4 No proxy or bypass processing. Connection is possible even if the network speed is below the environment, but disconnection and quality degradation will occur.
* 5 When using the iOS multitasking function, some application operations are restricted, such as the video stopping depending on the OS specifications.
Lecturer (PC)
Windows | Mac | |
---|---|---|
Browser * 1 | Microsoft Edge | Safari |
OS * 2 | Windows 10 | latest version of macOS |
Flash Player * 3 | Flash Player latest version | |
Specifications (H.264 not used) |
Core2Duo 2.53GHz or higher, or equivalent or higher CPU
2GB / 4GB or higher
256MB or higher * Windows XP SP3
Pentium4 3.0GHz or higher Core2Duo 1.66GHz or higher or above Equivalent CPU or more
512MB / 1GB or more
64MB or more |
Core2Duo 1.66GHz or higher or equivalent or higher |
Specifications (H.264 available) |
Core2Duo 2.53GHz or higher or equivalent or higher CPU
2GB / 4GB or higher
256MB or higher * Windows XP SP3
· Core2Duo 2.53GHz or higher or equivalent or higher CPU
1GB / 2GB or more
64MB or more |
CoreDuo 2.0GHz or higher or equivalent or higher |
Network speed * 4 | Download : 1Mbps or higher Upload : 512kbps or higher |
Windows XP is no longer supported by Microsoft on April 9, 2014. Please be careful when using it.
Students (PC)
Windows | Mac | |
---|---|---|
Browser * 1 | Microsoft Edge | Safari |
OS * 2 | Windows 10 | latest version of macOS |
Flash Player * 3 | Flash Player latest version | |
spec |
Core2Duo 1.66GHz or higher or equivalent or higher CPU
512MB / 1GB
64MB or more 128MB or more for Ultimate, Business, HomePremium * WindowsXP SP3
· Pentium4 1.5 CPU of GHz or higher or equivalent or above
512MB / 1GB or more
32MB or more |
Core2Duo 1.66GHz or higher or equivalent or higher |
Network speed * 4 | Download : 512Kbps or more Upload : 256Kbps or more |
Windows XP is no longer supported by Microsoft on April 9, 2014. Please be careful when using it.
Students (mobile app)
Application usage environment | Operation check terminal | |
---|---|---|
iOS * 5 | iOS device iOS 6 or higher | iPad Pro / iPad 2 / iPad 2012 model / iPad 2013 model / iPad mini / iPad mini 2 / iPad mini 3 / iPad mini 4 / iPad Air / iPad Air 2 / iPhone 4 / iPhone 4s / iPhone 5 / iPhone 5s / iPhone 5c / iPhone 6 / iPhone 6 Plus / iPhone 6s / iPhone 6s Plus / iPod Touch 4th / iPod Touch 5th |
Android | Android 4.0 or higher |
Content editor
We will guide you through the environment where you can use the content editor comfortably.
OS * 2 | PC performance | Network speed | Browser * 1 |
---|---|---|---|
Windows 10 Windows 8.1 Windows 8 Windows 7 Windows Vista | | Download : 512Kbps or more Upload : 256Kbps or more * 4 | Microsoft Edge Internet Explorer 11 Internet Explorer 10 Internet Explorer 9 Internet Explorer 8 Mozilla Firefox |
latest version of macOS |
Core2Duo 2.53GHz or higher or equivalent or higher | Safari |
Video streaming delivery
Lecturer (PC / VSS)
Necessary / recommended operating environment for the streaming application “Video Streaming Studio” for teachers.
Use a PC that meets the recommended operating environment when using high-quality delivery such as HD image quality and the screen sharing function.
Required operating environment | Recommended operating environment | |
---|---|---|
OS | Windows 10 Windows 8.1 Windows 8 Windows 7 macOS Sierra (10.12.x) | Windows 10 macOS latest version |
CPU | Core i5 dual core @ 2.3Hz or higher | Core i7 quad core @ 2.8GHz or higher |
memory | 4GB RAM or more | 16GB RAM or more |
Graphic card | Intel HD | NVIDIA GeForce 1GB or more video memory |
network | The following ports are open: HTTPS (443) RTMP (1935) |
Participants (PC / Flash Player)
This is a necessary operating environment when the student is playing in the Flash Player version.
The following is the minimum operating environment and does not guarantee operation in all environments.
Windows | Mac | |
---|---|---|
OS * 2 | Windows 10 Windows 8.1 Windows 8 Windows 7 | latest version of macOS |
Browser * 1 | Microsoft Edge Internet Explorer 11 Internet Explorer 10 Internet Explorer 9 Mozilla Firefox | Safari |
FlashPlayer | Flash Player latest version (11.4 or higher is required) | |
spec |
Core2Duo 1.66GHz or higher, or equivalent or higher CPU
512MB / 1GB |
Core2Duo 1.66GHz or higher or equivalent or higher |
Participants (PC / HTML5)
This is a required operating environment when students are playing in HTML5 version (usually this is preferentially used).
Windows | Mac | |
---|---|---|
OS * 2 | Windows 10 Windows 8.1 | latest version of macOS |
Browser * 1 | Microsoft Edge Internet Explorer 11 Mozilla Firefox Google Chrome | Safari |
Students (mobile)
Video streaming can be viewed from a smartphone web browser.
Android | iOS | |
---|---|---|
OS | Android 4.4 or higher | iOS7 or higher |
Browser * 1 | Chrome | Safari |
The above is based on the results of our verification, and does not guarantee operation in all environments.
Depending on the security function of the security software or anti-virus software, the functions of this service may not be used correctly.
Please contact us for the operating environment when using the optional functions.
* 1 Please enable JavaScript and Cookie function of browser. Each browser assumes the latest updates have been applied.
* 2 For Windows 8 / 8.1 / 10, operation has been confirmed in desktop mode. Please use in desktop mode.
* 3 FlashPlayer cannot be used in an environment of less than 11.0 when used as an instructor and less than 10.3 when used as a student.
* 4 Precautions regarding network speed
-Proxy is absent or bypassed.
・ We recommend attending in a wired environment. If connected wirelessly, unexpected disconnection may occur.
・ Recommended network speed when the video distribution bandwidth of the instructor is 128kbps (Sharing3 and student video distribution are not used).
The network speed listed here is the bandwidth required for video / audio communication.
Due to the exchange of whiteboard function and cabinet function, the data transfer volume more than stated may occur temporarily.
* 5 When using iOS’s Slide Over, there are some restrictions on the background application operations. IPad Pro does not display full screen.
Actual Environment for Operations
The actual operating environment for the V-CUBE Sales & Support (Sales Support and Face-to-Face Sales System) is as shown.
OS | Computer Performance | Internet Speed | |
---|---|---|---|
Windows Vista | CPU Core2Duo 1.2GHz and above CPU meeting the above requirements Built-in Memory 1GB and above | Download:384Kbps and above Upload:128Kbps and above | |
Windows XP Windows 2000 | CPU PentiumIII 1.0GHz and above PentiumM 1.2GHz and above CPU meeting the above requirements Built-in Memory 256MB and above | ||
Mac OS X(10.4 and above) | CPU PowerPC G4 1.67GHz and above Or CPU meeting the above requirements |
Recommended Operating Environment
The conditions for normal and smooth operations of the V-CUBE Sales & Support (Sales Support and Face-to-Face Sales System) are as follows.
(Includes high-quality image and desktop sharing options )
OS | Computer Performance | Internet Speed | |
---|---|---|---|
Windows 7 Windows Vista | CPU Core2Duo 1.66GHz and above Or CPU meeting the above requirements Effective/Built-in Memory 1GB/2GB and above | Download:512Kbps and above Upload:256Kbps and above | |
Windows XP Windows 2000 | CPU Pentium4 2.4GHz and above Or CPU meeting the above requirements Effective/Built-in Memory 512MB/1GB and above | ||
Mac OS X(10.4 and above) | CPU CoreDuo 2.0GHz and above Or CPU meeting the above requirements |
The abovementioned is based on the results of verifications conducted by our company. It does not guarantee operations in all environments. Although there is no guarantee with respect to operations using Windows ME/98/NT and the Mac OS9 system, there are actual operating results for a portion of the cases.
Effective memory refers to the un-utilised memory space in the system that can be utilised.
Refers to absence of a proxy or handling of the bypass. Although connection is possible even when the Internet Speed is below the operating conditions, there is degradation in image quality. Although we recommend using the fibre optic line, the speed of the Download at 64kbps is also possible if you do not mind delays.The Internet Speeds indicated here are the required bandwidths for image and audio transmission. Depending on the exchanges between the whiteboard and the cabinet functions, there may be temporary instances of data being transmitted at volumes above the indicated quantities.
The latest version of FlashPlayer has to be installed.
The Sharing2 can only be utilised in the Windows Internet Explorer. Although the Sharing3 can be used by the Windows and Macintosh, the Macintosh is applicable only to the receipt of signals.
Operations may become unstable when the number of files pasted to the whiteboard exceeds 100 even under the recommended operating environment. In addition, when there are already a large number of files pasted on the whiteboard, some amount of time may be required in gaining access to the meeting. Normal usage under such situations may also not be possible.
The definition of the actual environment for operations is as follows.·Utilisation of only the image and audio functionalities, with no delay and breaks in images and sounds.
The definition of the recommended environment is as follows.Under the rtmp transmission,·Delays in images and sounds not attributed to the network are kept to within 0.5 seconds·Response times for the various operations are kept to within 2 seconds